CANCELLATIONS & RETURNS

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WHAT IS YOUR CANCELLATION POLICY?

  • We want you to love your purchase. If, for any reason, you need to cancel your order we can accept the cancellation within 48 hours of receiving your order as long as proofs have not been sent; if this is the case, we will issue a full refund to the original method of payment. 
  • If a proof has already been sent, there is a fee of $75.00, corresponding to the design cost.
  • Orders go into production within 48 hours of signing the approval form online. It is possible to cancel if you request a cancellation within this period; a refund less a design cost ($75.00) will be issued immediately to the original method of payment.
  • After 48 hours have passed from signing the approval form it is not possible to process a cancellation.

 

WHAT IS YOUR RETURN POLICY?

We are committed to solving any issue that may arise, nevertheless, due to the customized nature of our products, it is not possible to accept returns.

 

 

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