FREQUENTLY ASKED QUESTIONS

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Finding the perfect wedding invitation can be a challenge, we're here to help make it a little easier.
Please take a look at some of the most frequently asked questions or contact us.
We'd love to hear from you!

 

Our invitations are available in an array of papers, fonts, colors, and sizes; you can tailor them to fit your taste at no extra charge.
  • Ink: 70+ colors
  • Font: 100+ fonts
  • Paper: Shimmering, Mate, Linen, Parchment, and Kraft
  • Size: On the hunt for the perfect oversized invitation? We've got you covered with the wide-ranging collection of sizes, in sizes 5" x 7" and up. Oversized invitations bigger than 5.5" x 8.125" or 7" x 7" are available for an additional cost.
  • Envelopes: Thick envelopes made of cardstock. To see the colors and options, please refer to the "Papers" section.
  • Monograms and Motifs: Add a monogram or motif from our collection or use your design.
  • Design: resize, multiply or reorient artwork; change the occasion and more.
You can add a monogram to any design for free; there are 80+ available options.
We offer a wide range of papers:

PREMIUM SHIMMERING Acid-free with archival properties
Finish: Smooth
Weight: 105 lb. Cover, 240 gms/m
30 distinctive pearlized colors.

PREMIUM MATE This paper has the natural, lasting brightness, crisp purity, strength and elegance of the cotton content papers. Luxurious to the touch! Acid-free with archival properties
Finish: Natural Felt Finish
Weight: 111 lb. Cover
Color: Off white

PREMIUM LINEN With a bolder single-side embossed linen finish, offers the tactile and visual appeal that has been the standard for communicating taste and class for a long time.
Acid-free with archival properties
Finish: Linen
Weight: 80 lb Cover, 216 gms/m
Color: Bright White, Ivory, and Black.

PREMIUM CURIOS A paper with a very subtle but stunning metallic shimmer. With its double sided white iridescent glittering effects and a luminescent sheen is the perfect cardstock for wedding stationery.
Acid-free with archival properties
Finish: Smooth
Weight: 89 lb Cover 240 gms/m
Color: White

PREMIUM PARCHMENT
With the look and feel of the old world. 65 lb Cover 178 gms/m
Finish: Smooth
Colors: Natural and Antique

KRAFT A paper with a variety of fiber inclusions in rich, earthy tones and a smooth, rigid, heavy cardstock surface.
Acid-free with archival properties
110 lb cover/298gsm
Finish: Smooth
Color: Kraft
DIGITAL OFFSET PRINTING: Including white ink on dark papers, this printing method delivers high resolution, bright, and long-lasting colors.

LETTERPRESS: Our letterpress invitations are printed in the old fashion way, apart of being printed on antique printing presses, instead of the polymer plates commonly used nowadays, we use cast metal type and plates that leave a deeper impression, giving a three-dimensional quality to our invitations.

FOIL STAMPING: Is also known as hot foil stamping. The foil is applied using a heated plate making it adhere to the surface. This method leaves the imprint of the letter pressed into the paper.

EMBOSSING: Is also known as dry printing or blind embossing. This process creates a raised impression without ink or foil. It is available for monograms, names, and designs. We use metal plates instead of polymer plates to produce a deeper impression.
An invitation suite includes:
  • WEDDING INVITATION: This card lists the important details.
  • MAILING ENVELOPE printed with your return address, guests' names and addresses, and motif styled to match your invitation.
  • RESPOND CARD AND ENVELOPE. Your guests will mail back their reply on this card. The respond envelope is printed with your address and motif styled to match your invitation.
  • ENCLOSURE CARD.-Your choice of directions, accommodations, reception, wishing well or special info card.
  • FULLY ASSEMBLED. As shown in the pictures, you only need to stuff, stamp and seal the envelope.
  • You can add or remove enclosure cards depending on the information that you would like to communicate to your guests. Please contact us for a quote.
Our invitations and envelopes are available in a wide range of sizes. The envelopes are constructed with side seams and a contemporary square flap. Customized sizes and envelope shapes are also available; there are endless options!

Regular Sizes (non-customized)

Rectangular (horizontal or vertical)
A-2 4.375" x 5.75"
A-6 4.75" x 6.5"
A-7 5.25" x 7.25"
A-8 5.5" x 8.125"
A-9 5.75" x 8.875"

SQUARE: (Square invitations require additional postage)
5" 5" x 5"
5 ½" 5.5" x 5.5"
6" 6" x 6"
6 ½" 6.5" x 6.5"
7" 7" x 7"
7 ½" 7.5" x 7.5"
8" 8" x 8"
Yes, double envelopes are available at an additional charge.
Yes, they are available in a variety of colors and sizes. Click here to see the options.
A pack containing a curated mix of different styles of our invitations plus swatches of our premium papers, ribbons and a color chart is available for purchase. It ships in 3-5 business days.
We accept orders in increments of 5 with a minimum order of 20 invitation sets.
Matching day-of items add the finishing touch and cohesive look to your special day. We offer wedding programs in a variety of formats, menu cards, personalized table numbers to match your invitations, place cards including guest name printing, guest books, signage and just about anything to match your invitations.
You can change the quantity of your order after you have submitted it, but before it starts to print.
You can change the paper type or select different envelopes for your order after you've placed it, as long as it has not started to print yet.
We always do our best to accommodate rush orders; please inquire first.
Yes, this option is available. We will hold your order and wait for your information. We won't proof your design or send it to print until you are ready. You can send your information at any time and change whatever you'd like, including the design.
We can print your original wording. Write it from scratch or edit one of our samples.
We can design in most languages. You only need to send your wording exactly as you want it to be printed. To avoid any undesired mistake, your online proof will include a .jpg file for you to be able to check the correctness of the text. There is not an additional fee for printing in languages other than English.
We can design two separate invitations or elegantly combine the two languages onto the same invitation.
To print your envelopes, we need a list in MS Word or a Google document of the names and addresses exactly as you would like them to show up on the front of the envelopes.
Including: First & Last Name
Address 1
Address 2
City, State
Zip Code
When mailing invitations internationally there is no limit on the number of lines; be sure to include the country on the last line.
Your document can be uploaded at the time of ordering or you can work on your addresses during the proofing process until you approve your proof and your order goes to print. Please email your list to herecomestheinvite@gmail.com
PROOF: You will receive an initial proof within three business days. Revisions are sent out within one business day. Up to three online revisions to confirm personalization are included in your order.

APPROVAL: It is important to examine the proof carefully, to ensure all names and venues are spelled correctly, and that punctuation, dates, and times are correct. We recommend reading the proof word for word, so you don't accidentally gloss over any mistakes. Happy with your proof? To formalize your approval, you will receive a PDF document to be signed online.

DELIVERY: After you confirm your approval to print via electronic signature and we receive your finalized guest list, it will take 15 business days for us to complete the job.
Color appearance varies from monitor to monitor, your printed invitations will be close to the colors shown on our color chart but may vary slightly due to the paper and the printing technique. We recommend ordering a sample pack, which includes printed swatches of the ink options.
You can select any color from our color chart or provide the color codes in CMYK of the color you would like. Please note that there are slight variations in the results due to the paper and the printing technique used. It is not possible to guarantee that the Pantone coloring selections will be perfectly accurate.
Your invitations will ship assembled (as shown in the pictures) but not inside the envelopes; you only need to stuff, stamp and seal the envelopes. The boxed invitations are shipped assembled but not sealed; you will be able to open the shimmering boxes to check the invitations and to place stamps on the respond envelopes.
It is recommendable to order some extras during the initial order to be covered in case you need to resend an invitation, last minute guests or to put some aside as keepsakes.
For reprinted invitations, the order minimum is 10. As there are costs that remain fixed despite the quantity ordered, in addition to the unit price, there is a fixed reprint fee of $50.00 USD.
  • The quality of our stationery is guaranteed. In the event of an error on our end or a defective product, we will fix it immediately, free of charge. The replacement will be processed on a rush basis, shipped by the fastest service available.
  • For customer approved errors: Your stationery will be printed exactly as shown on the approved proofs. It is the sole responsibility of the client to assure that the content and layout are correct before signing the proof online. In the event of an error, the replacement and shipping will be charged at the original cost. The replacement will be processed on a rush basis.
  • We will cancel your order if it is requested within 48 hours of receiving your order as long as proofs have not been sent.
  • If a proof has already been sent, there is a fee of $75.00, corresponding to the design cost.
  • Orders go into production within 24 hours of signing the approval form online. It is possible to cancel if you request a cancellation within this period; a refund less a design cost ($75.00) will be issued immediately.
  • After 24 hours have passed from signing the approval form it is not possible to process a cancellation.
We are committed to solving any issue that may arise, nevertheless, due to the customized nature of the invitations, we can't accept returns.
Orders are shipped and insured by UPS. A signature is required at the delivery time. TRANSIT TIME:
  • U.S.A. including Alaska and Hawaii: 2 to 4 business days.
  • CANADA: 2 to 5 business days.
  • AUSTRALIA and NEW ZEALAND: 3 to 6 business days.
  • EUROPE: 2 to 4 business days. Including orders to Austria, Belgium, Denmark, Finland, France, Germany, Greece, Luxembourg, Ireland, Italy, Malta, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, and the United Kingdom.
  • HONG KONG, SAUDI ARABIA, UNITED ARAB EMIRATES and SINGAPORE: 3 to 5 business days.
  • EUROPE NON-EU AND REST OF THE WORLD: 3 to 8 business days.
Contact us for help shipping to APO / FPO or P.O. Box addresses.

Due to the high volume of packages that we handle, there is a UPS agent that is monitoring the shipments on a daily basis, in case of a problem, she acts to solve it within 48 hours.

Please note that for orders shipped outside the US, the government of your country may impose duty or tax fees. Due to the personalized nature of our products they are considered exempt by the vast majority of countries, but this is not always the case. It is not possible to calculate in advance these fees. If duty fees are imposed to the package, they will be collected by UPS upon delivery. We are not responsible for these fees, as they do not constitute an increment to the price of the item or the shipping charge;

UPS collect them on behalf of the government of your country.
Your personal details, guests names and addresses are kept confidential. Under no circumstances will they be given to any third party. Upon completion of the order, we will continue to treat all information as strictly confidential.

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