OUR GUARANTEE

 

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We believe that every customer deserves a world-class experience when they choose us; believe in product integrity as well as integrity in our dealings. We are committed to producing quality, handcrafted products and to treating our customers the way we would like to be treated.

Our stationery goes through rigorous quality inspections before being shipped; no corners are cut when it comes to our production. Are we perfect? Of course not; and we’ll be the first to admit it if we have made a mistake. Should you receive a Here Comes the Invite Order that is defective in materials or workmanship or if the personalization on the cards differs from the proof approved and signed online, you can count on us to make it right. We will promptly reprint the cards at no charge.

Otherwise, items personalized in accordance to the approved and signed online proof are not returnable, in spite of this, customer’s errors can be corrected, and the replacement will be processed on a rush basis. All you have to do is contact us at info@herecomestheinvite.com.

Natural Variations – Our products are made of the finest papers, fabrics, ribbons, rhinestones and other materials. They are not mass produced but handcrafted in small batches from materials that sometimes have slight variations in shade, color or texture consistent with the characteristics of the materials.

We know how important your stationery is to you, which is why we offer a satisfaction guarantee. Your wedding, your anniversary, your party, they are priceless, and since you have trusted us, we put love, passion, and care into each card we make.

 

*See our Cancellations & Returns Section for additional information.

 

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